RETURN POLICY

Items may be returned up to 30 days from the date of purchase. Beyond 30 days, no refunds or exchanges can be accepted. 

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To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

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To complete your return, we require a receipt or proof of purchase.

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REFUNDS

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Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

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If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company and bank as it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please contact us: info@beachhousestones.com.

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CLEARANCE SALE ITEMS AND CUSTOMER ORDERS

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All clearance sale items and custom orders are final sale. They are not eligible for return.

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EXCHANGES​

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We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@beachhousestones.com and send your item to: 1700 5th st, Manhattan Beach, CA 90266, United States

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SHIPPING

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To return your product, you should mail your product to: 1700 5th st, Manhattan Beach, CA 90266 United States

You are responsible for paying your own shipping costs for returning your item(s). Shipping costs are non-refundable. If you receive a refund, the original shipping costs will not be included in your refund.

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If you are shipping an item over $75, we recommend you use a trackable shipping service or purchasing shipping insurance. We are not responsible for return items that get lost in the mail.